Meet The Team
Our diverse team has vast experience in managing complex cases.
We understand everybody is different and we are keen to find out what matters to you!
Together, we can discuss your interests, hobbies, and talents, such as making new friends, socialising and accessing the community.
Meet Jonas – a passionate disability support professional with over 15 years of experience. His journey in the industry began in 2006 as a support worker for one of Perth’s leading disability service providers. Jonas quickly realized that his empathetic nature and desire to make a difference were a perfect match for assisting individuals with challenging behaviours.
Driven by his passion for the sector and the desire to make a positive impact in the lives of others, Jonas founded PHASE – a disability support organization that focuses on training and empowering like-minded individuals who share the same drive and commitment. He strongly believes that with empathy and compassion, we can change the lives of those less privileged in our communities.
For Jonas, success in the disability support industry requires a deep understanding of emotional intelligence and expertise in managing challenging behaviours. He has honed these skills to become a leader in the field, earning him the nickname “The Challenging Behaviour Whisperer.” His ability to manage emotions, communicate effectively, empathize with others, overcome challenges, and diffuse difficult situations is unparalleled.
With a master’s degree in project management, Executive Leadership, and Business Process Design from MIT Sloan University, as well as a Certificate IV in Disability, Jonas brings a wealth of knowledge and expertise to his work. He specializes in operational management, strategic planning, leadership development, and advocacy for people with disabilities.
At PHASE, Jonas is committed to delivering the highest quality service to individuals and families in need. He and his team are dedicated to making a positive impact in the lives of those they serve, and they work tirelessly to ensure that every individual receives the support and care they need to thrive.
Dr. Neelam Wadhwani
Meet Neelam – a passionate clinical behavioural practitioner who is dedicated to helping people understand the connections between their life story, circumstances, and patterns of thoughts, behaviours, and emotions. Neelam feels privileged to witness her clients’ personal growth through their therapeutic journey.
With a Doctorate in Psychology, Neelam has worked in a variety of settings, including schools, respite facilities, and private practice. She specializes in supporting clients with mental health disorders, adjustment issues, PTSD, grief, substance abuse, autism, and intellectual disabilities.
Neelam is committed to supporting clients in meeting their therapy goals and enhancing their overall wellbeing. She has extensive experience working with children, adolescents, young adults, refugees, asylum seekers, migrants, and individuals from CALD backgrounds, as well as couples and families.
Neelam draws upon a range of approaches, including Cognitive Behaviour Therapy (CBT), acceptance and commitment therapy (ACT), Dialectical Behaviour Therapy (DBT), and creating Positive Behaviour Support plans. Each therapeutic plan is personalized depending on the client’s specific goals.
Neelam takes a person-centred and holistic approach to therapy, creating a safe and non-judgmental environment for clients and their families to gain a deeper understanding of their needs, facilitating both acceptance and growth. She has extensive experience in developing, implementing, and managing behavioural and recovery plans and services, providing training and supervision, and using psychometric assessments coupled with superior interpersonal skills to liaise with stakeholders and deliver clinical interventions.
Meet Debra – an experienced professional with a proven track record of working with individuals with disabilities. Her qualifications and expertise allow her to coordinate transdisciplinary teams to develop customized support plans that cater to the unique needs of every individual.
Debra’s previous roles include serving as a Personal Assistant to the CEO and working as a Support Coordinator. As a Support Coordinator, she helped individuals and families access services, develop NDIS plans, and overcome barriers to services.
Debra joined PHASE in March 2020 and has since been promoted to Operations Manager. In this role, Debra oversees the daily functions of the organisation, manages the delivery of services, and coordinates with internal and external stakeholders to ensure that all operations run smoothly. With her qualifications and experience in working with transdisciplinary teams, Debra is instrumental in developing and implementing plans to support the needs of individuals with disabilities. Additionally, she is responsible for managing support coordinators and ensuring that they are providing high-quality services to clients. Debra’s expertise in NDIS planning and resolving barriers to services has proven invaluable to the organization and the individuals it serves.
Bronwyn has worked in the disability sector for over six years, initially as an Employment Coordinator, where she helped NDIS participants find employment. She later transitioned to the role of Support Coordinator. As Support Coordinator, Bronwyn ensured that participants got the right supports in place, built their capacity and resilience, and networked with various service providers to achieve the best outcomes for the participants.
Bronny has also worked in corporate as a Quality Controller and Assurance officer, an essential portfolio for continuous improvement. Bronwyn brings a wealth of knowledge and skills to the business.
Bronwyn is a big believer in equality and respect and wants everyone with a disability to be able to live a happy and fulfilled life.
Bronwyn’s Top 3
Family, Travel, Craft
Service Delivery Manager
Tracy is the Service Delivery Manager at PHASE, overseeing the Accommodation and Respite services with her extensive experience and expertise. With a career spanning 18 years in the disability industry, Tracy has spent the last 17 years supporting challenging behaviours and complex needs, starting out as a support worker for a large WA Disability Services Provider. Tracy quickly moved into leadership roles, and nine years ago, she transitioned into coordination and management roles within the disability sector.
In her current position at PHASE, Tracy ensures that appropriate support services are delivered to meet the needs of individual participants who reside in both PHASE Accommodation and their own homes. As the Service Delivery Manager, she is responsible for managing the day-to-day operations of accommodation homes and guiding, mentoring, and developing staff to provide safe, quality, person-centered services.
Tracy’s expertise in the disability industry has enabled her to make significant contributions to PHASE’s service delivery. She is highly committed to ensuring that all services are delivered in line with the National Disability Insurance Scheme (NDIS) guidelines, regulations and standards, and that they meet the needs of each individual participant. Tracy is passionate about the disability sector, and her love for antiques & collectables, boating, and fishing is matched only by her dedication to her work at PHASE.
Renae is a dynamic and driven individual with a passion for delivering the best in all aspects of her work. Her keen eye for detail and strong focus ensures that she consistently performs her duties to the highest standards. Renae is passionate about empowering individuals to reach their full potential and is always ready to lend a helping hand to those in need. Prior to joining the Human Resources team at PHASE, Renae ran her own successful business, providing her with a wealth of experience in managing end-to-end HR functions. Renae is now responsible for overseeing the entire HR process at PHASE, including the onboarding of new staff members and ensuring compliance with NDIS requirements and reporting. Her dedication and commitment to providing a fulfilling and rewarding professional environment for all staff members is unparalleled.
Renae is currently serving as the HR Coordinator at PHASE, and is responsible for end-to-end HR functions across the organisation. This includes organising the onboarding process, managing employee records, overseeing employee training and development programs, and ensuring compliance with all relevant workplace regulations and NDIS requirements. Renae is passionate about creating a supportive and inclusive work environment, and works tirelessly to ensure that all employees feel valued and supported in their roles. With her strong attention to detail and commitment to excellence, Renae is a valuable asset to the PHASE team.
Meet Michelle – I joined PHASE in July of 2022 as the Accounts and Payroll Officer. My role involves maintaining the company’s financial records and ensuring that staff are paid accurately and on time. I have a Diploma in Accounts and years of experience in this field, including working with various payroll systems.
In addition to my main responsibilities, I also assist Renae, our HR Officer, with HR tasks when needed. One of the aspects of my role that I particularly enjoy is the integration of our rostering system with payroll, which helps ensure that staff are paid correctly based on their hours worked.
Prior to joining PHASE, I had worked in the Disability Sector before and really enjoyed it. Being a part of an organization that provides essential support and care to individuals with disabilities is rewarding work, and I am grateful to be a part of the PHASE team.
Outside of work, I am happily married with two adult children. My son is in the Australian Navy and currently on his first deployment, while my daughter is studying, working, and planning her next travel adventure.
Arunima is a highly accomplished professional with over 15 years of international and cross-cultural experience in the field of social work, counseling, and education. She holds advanced tertiary qualifications in these fields, which enable her to specialize in working with children and youth in individual and group settings. Arunima has a Bachelor’s degree in Psychology and a Master’s degree in Social work, specializing in working with children and families.
Her diverse range of experience includes working with children in institutional care and in schools, disaster relief, training, program coordination, aged care, and disability. Arunima is strongly committed to providing person-centered care to her participants and their families, and she has a multicultural perspective of social work, aged care, and disability. She is comfortable working in diverse conditions and groups, and she applies contemporary methodologies and blended modes of therapy to develop innovative strategies.
Arunima is motivated by opportunities to make a positive impact on the lives of children, youth, and adults living with disabilities and to contribute to the community’s development. She is a skilled therapist who is passionate about whole-person development and achieving holistic, positive client outcomes, with compassion, dignity, and respect. Arunima works within all legal and ethical standards, and scope of practice.
Recently, Arunima has taken on the role of Therapy Assistant at PHASE. She is excited to work in this field and collaborate with Neelam in creating and delivering therapeutic interventions, formulating and implementing BSPs, conducting trainings, and keeping PHASE up to date with NDIS reporting requirements. With her extensive experience and commitment to person-centered care, Arunima is an asset to the PHASE team.
Nancye Fa’avae, our skilled scheduler, joined our team in November 2022.
With extensive experience in aged care and administration, Nancye brings a wealth of professional expertise to her role.
Her exceptional scheduling skills. combined with her meticulous attention to detail and friendly approachability, make her an invaluable asset to our team.