Meet The Team
Our diverse team has vast experience in managing complex cases.
We understand everybody is different and we are keen to find out what matters to you!
Together, we can discuss your interests, hobbies, and talents, such as making new friends, socialising and accessing the community.
Jonas’ passion for the disability sector spans over 15 years. In 2006 he started working as a support worker for one of Perth’s leading disability service providers, and because of his strong empathic attribute, he gravitated towards assisting individuals with challenging behaviours.
PHASE was created to help and train like-minded individuals who share the same passion and drive that Jonas has. He is very enthusiastic about people who are empathically driven, to be the change in the life of others less privileged in our communities.
Jonas believes that to succeed in this area of support work working with challenging behaviour and emotional intelligence is required to be at its peak. These are the strengths that have helped Jonas become a leader in challenging behaviour. Jonas’ ability to understand, use and manage emotions to regulate stress, communicate effectively, empathise with others, overcome challenges, and diffuse a difficult situation are just a few reasons he is known as the “Challenging Behaviour Whisperer”!
Jonas has completed his Masters Degree in Project Management, Executive Leadership and Business Process Design courses with MIT Sloan University and a Certificate IV in Disability. His expertise lies in operational management, strategic planning, fostering leadership and advocacy for people with a disability. Jonas is extremely dedicated to his work, and his focus is committing on the promise of quality service delivery.
Jonas’ Top 3
Coffee, Chess and jogging in the middle of the night!
Senior Business Development Manager
Carly brings with her a wealth of knowledge from her previous employment in the Disability Services sector, including National Disability Insurance Agency and Mission Australia.
Carly has developed strong project delivery, problem-solving, leadership and communication skills and in her former role, she was responsible for providing a direct point of contact within the LAC team to support them to further develop their skills and further their careers. She has demonstrated experience leading the facilitation of community engagement activities, supporting LAC staff to find solutions to complex problems, working with individuals to set goals and increase participation, and take ownership for implementing an action plan. Carly’s previous roles with the NDIA allowed her to develop an excellent knowledge and understanding of the NDIS. This is where she gained substantial hands-on experience in implementing Participant focused plans for people with disabilities.
In her role as Senior Business Development Manager, Carly is committed to delivering continuous improvement principles, research, education, and adherence to the set quality standards. She also oversees the management of the Corporate Team including performance supervision and mentoring, creating new business development opportunities and take responsibility for implementation of systems and processes that place the client at the centre of service delivery.
Carly’s top 3
Coffee, friends and family and short breaks within our beautiful state.
Chantel manages PHASE Accommodation and Respite and has extensive experience in this area of the sector. For the last 13 years, she has supported challenging behaviours and complex needs. Chantel started out in the childcare industry, supporting two children with disabilities then moved to a school-based program to support these children’s transition to school. She then moved to support adults living with disability and mental health conditions for a large WA Disability Services Provider.
In her current role with PHASE, Chantel ensures appropriate support services are delivered to meet the needs of individual clients who reside in both PHASE Accommodation or their own homes. She manages the day to day operation of accommodation homes and guides, motivates and develops staff to provide safe, quality, person-centred services.
Chantel loves camping and fishing. The outdoors are her home away from home, and she would like to one day live in the bush where she is able to fish every day.
Chantel’s Top 3
Family, Softball and the great outdoors.
Dr. Neelam Wadhwani
Working within clinical behavioural practices, Neelam is passionate about assisting people in understanding their life story, and the links between their circumstances and their patterns of thoughts, behaviours, and emotions. Neelam feels privileged to be able to observe clients’ personal growth through their therapeutic journey.
Since beginning her master’s degree in Psychology, Neelam has worked in a variety of settings, including schools, respite facilities and private practice. She with a range of concerns, including Mental health disorders, adjustment issues, PTSD, grief, substance abuse and disabilities such as autism and intellectual disability.
Neelam is passionate about supporting clients to meet their therapy goals and enhancing their overall wellbeing. She has demonstrated experience of working with children, adolescents, young adults, refugees/asylum seeker, migrants and population from CALD backgrounds, couples and families.
She draws upon a range of approaches in working with individuals and groups, including Cognitive Behaviour Therapy (CBT), acceptance and commitment therapy (ACT), Dialectical Behaviour Therapy (DBT), Neelam has experience with creating Positive Behaviour Support plans, management and other behavioural interventions where each therapeutic plan is personalised depending on the goals of the client.
Neelam takes a person-centred and holistic approach to therapy. While working with clients and their informal support systems, she aims to create a safe and non-judgemental environment to help clients and their families gain a deeper understanding of needs of the participants, to facilitate both acceptance and growth. She has comprehensive experience in developing, implementing and managing behavioural and recovery plan and services, facilitating training and providing supervision, using psychometric assessments coupled with superior interpersonal skills of liaising with stakeholders and delivering the clinical intervention.
Neelam’s Top 3
House renovating and decorating, Hosting family and friends and Chai.
Office Administration Manager
Debra holds qualifications and experience with working and coordinating transdisciplinary teams to develop plans and support the needs of individuals with a disability. Debbie served as Personal Assistant to the CEO in her previous job. She has also worked as a Support Coordinator, a position that allowed her to assist individuals and families access services through referrals, develop and implement NDIS plans and resolve barriers to services.
Debra commenced employment with PHASE in March 2020 and oversees the daily office functions.
Deb’s Top 3
Family, Holiday travel and keeping fit and healthy.
Human Resources and Compliance Officer
Zeinab is deeply passionate about helping people to fulfil their full potential in employment and personal life. She is an experienced HR generalist with experience across Utilities and Aged Care sector. Zeinab has completed her bachelor’s degree in Human Resource Management and Industrial Relations. Further, she is currently completing her bachelor’s degree in Psychology. Zeinab’s curiosity and drive have led her into a fruitful career working on workplace initiatives, leading organisational change, and project management.
Zeinab is currently overseeing end-to-end HR functions across PHASE, from getting people through the door to performance management. Further, Zeinab works actively to ensure compliance with NDIS requirements and reporting.
Zeinab’s Top 3
Health & fitness, Community engagement and spirituality.
Khim is an experienced HR and Recruitment professional with over 13 years’ experience working in Australia and abroad. She is passionate about using her transferable skills to make a difference in the community and recently transitioned into the Healthcare Disability and Support industry. Khim handles administration duties at PHASE and is a people’s person by nature, enjoying conversations with people from all walks of life.
Kim’s Top 3
Family, Yoga and Decluttering.