PHASE recognizes that these individuals may require specialised support that goes beyond traditional healthcare and support services. Therefore, PHASE staff members have the necessary training and skills to provide person-centered care and support that meets the unique needs and preferences of each participant while promoting safety and well-being.

PHASE staff members are trained to work with individuals who may exhibit challenging behaviours or require specialised support. They have received specialised training and ongoing professional development to collaborate effectively with individuals with complex care needs, including training in de-escalation techniques, behaviour management, and specialised medical interventions. This specialised training helps PHASE staff members understand the unique needs of each participant and provide care and support in a way that is tailored to their individual needs and preferences.

PHASE staff members are also equipped with the necessary skills and knowledge to work with individuals with neurological conditions, developmental disabilities, and other complex care needs. They have the knowledge and experience to provide specialised support, including sensory integration therapy, communication support, and specialised medical interventions. PHASE staff members work closely with participants, their families, and other healthcare professionals to develop individualized care and support plans that meet the unique needs of each participant.

By providing specialised support and services to individuals with complex care needs, PHASE is able to make a significant impact on the lives of these individuals and their families. This focus on specialised support also helps PHASE differentiate itself in the market and position itself as a provider of comprehensive, high-quality care and support services. Overall, PHASE is committed to providing specialised support and services that help individuals with complex care needs live their best possible life.